Siebel Assurance

We provide two Siebel Assurance services to guarantee your peace of mind with either new or existing Siebel implementations.

Siebel Delivery Assurance

What it is:
Services to assure the quality of your Siebel implementation being delivered by a third-party, or in-house team.

Key Benefits:

  1. Reduced risk, through using Siebel Delivery experts with more than 11 years' Siebel consulting experience to ensure the processes and outputs of the Delivery Team follow best practices and align with the objectives of your Business;
  2. Reduced time and cost, through ensuring your Delivery team are architecting, designing and delivering your system in line with our 'first time right' approach; and
  3. Reduced stress, by having the comfort of knowing independent experts are assuring the delivery of your mission-critical system.

Useful for:

  • Clients using third parties to deliver their Siebel implementation and who don't have the necessary Siebel expertise to confidently oversee delivery;
  • Clients who want independent oversight of their in-house delivery; and
  • Clients, or Systems Integrators, requiring oversight of an offshore Delivery team.

Give us a call today to discuss how our Delivery Assurance can help you.

Siebel Configuration & Performance Review

What it is:
Services to give you confidence in your Siebel system's ability to enforce data integrity, perform and scale effectively, and act as a long-term platform for your Business.

Key Benefits:

  1. Reduced risk, through identifying key issues before your data is corrupted or your SLAs breached;
  2. Reduced operational costs, through identification of performance and stability improvements, enabling your staff to be more productive and reducing staff turnover; and
  3. Reduced stress, knowing that your Siebel system can scale to support future Business operations and volumes

Useful for:

  • Clients, or Managed Operations Providers, who have just gone live and would like an independent expert's view of their Siebel system;
  • Managed Operations Providers taking ownership of an existing Siebel system; and
  • Clients seeking to assess the viability of their current Siebel system to support future Business functionality.

Depending on the complexity of your implementation, execution of the review takes between 12 and 25 days. Give us a call today to talk about how we can help you.